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Is Frontier Airways a Pandemic Profiteer?

Is Frontier Airways a Pandemic Profiteer?

Final fall my little brother, who has been battling most cancers was rushed to the hospital by ambulance. His caregiver known as the household to inform us he had only some days to stay. My 83-year-old Aunt had been serving to help him throughout his sickness was not capable of journey to see him. My different brother additionally had well being points and couldn’t make the journey. I’m 63 and was laid off a pair years in the past. Discovering a excessive paying job if you find yourself over 60 is troublesome. I drive Uber to make ends meet so my finances could be very restricted. He’s my brother so I made an emergency journey to Ohio to see him one final time and characterize the household. He lingered for some time and handed away on November 10, 2020.

My sister-in-law known as in January. She wished to have a celebration for my Aunt who could be turning 84 on Might 1. Although I hadn’t paid off my journey to see my brother, I agreed to fly again to Ohio for her get together. At 83, we do not know the way for much longer she’ll be with us. Life could be very unsure throughout a pandemic and she or he’s in a really high-risk group. The gathering would give us an opportunity to have a good time her life and grieve my brother.

I buy a ticket on Frontier Airways on January 11, 2020.

I had hoped to solely keep 1 day for the get together however needed to guide for 3 days to get the inexpensive ticket. I would not be capable of drive for Uber on these days. I might take an enormous hit on my earnings that week. My earnings loss coupled with the price of the journey could be over $1000, however household is necessary. It might be good to see them once more.

Experiences began coming in from China concerning the Corona virus. They’d locked down 500 million folks, greater than all the inhabitants of the USA. On January 31, President Trump blocked journey from China. The information obtained progressively worse and I began worrying about touring in an airplane with a extremely communicable illness ravaging the nation.

On February 27, Frontier alerted me that they had been cancelling my unique reserving presumably as a result of they did not have sufficient passengers to make the flight. They wished to reschedule my flights. I known as to inform them I did not need to make the change. I wished to attend and see if I might schedule a shorter journey so I would not lose 3 days of labor. Frontier mentioned they’d problem a voucher good for 90 days so I might reschedule later.

The primary US citizen died of Corona Virus on February 29. The an infection was spreading quickly. I assumed it might be prudent to attend to reschedule. On March 17, the California Governor introduced a stay-at-home order. Different states throughout the nation shortly introduced their very own keep at dwelling orders. Frontier ultimately stopped flying fully throughout the month of April. I couldn’t reschedule my flight even when I wished to.

On April 3, the Division of Transportation dominated that airways should refund prospects if their flights had been cancelled. Many airways weren’t complying so the DOT issued one other warning on Might 12, 2020. This was unprecedented.

I’ve not labored since March 17. The federal government has mentioned gig employees like me would be capable of get $600/week however that has not occurred. I’ve had no earnings besides the $1200 stimulus test for 3 months. I contacted Frontier and requested them to refund my $336. They have not supplied any providers nor might they as a result of they weren’t flying when my flight was scheduled.

Frontier has refused. Not solely will not they provide me my a reimbursement, I solely have till June 2 to schedule a flight with them or I lose my cash. They’ll get to maintain $336 for doing nothing in any respect.

Is Frontier benefiting from the pandemic? I might have undoubtedly taken the journey if there wasn’t a extremely infectious pandemic. They had been shut down in April, it was not possible for me to even use their providers if I wished to. I really feel I needs to be entitled to a refund. Their consultant, Lulu Zaldivar tells me they won’t refund my cash. They declare that though they cancelled my unique flight and tried to reschedule, it was me who cancelled the flight and am not eligible for a refund below the Division of Transportations order.

Do you assume that is truthful?

Frontier Airways at (801) 401-9000

Concerning the writer: David Berger is a 63 12 months outdated Uber driver. He lives in San Diego California and hasn’t had an earnings for the reason that California stay-at-home order on March 17

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Is Frontier Airways a Pandemic Profiteer?

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